Gkaart – operated by SGAP EXIM
Orders can be cancelled only if they have not yet been dispatched.
Once the order is dispatched, cancellation will not be allowed.
Refunds are applicable only in the following cases:
wrong item delivered
damaged product
expired product
Customers must raise a complaint within 24 hours of delivery.
After verification, the refund will be processed.
Refunds will be issued to the original payment method
(UPI, Card, Wallet or COD, as applicable).
The refund will be completed within 5–7 working days.
Refunds will not be provided in the following cases:
incorrect delivery address provided by the customer
return request without a valid reason
product has already been used or tampered with
